Cared for, for a lifetime.
A service plan for the everyday wear, small accidents and quiet repairs your jewelry will need over the years — carried out by our own jewelers. No co-pays, no outside adjusters.
Four ways to keep your piece at its best
Free Forever
$0Included with every order · lifetimeManufacturing-fault cover, cleaning and inspection for life, and one resize in the first year.
3-Year Care
6%of purchase price · 3 yearsEverything in Free Forever, plus accidental-damage repair, unlimited resizing, rhodium re-plating, stone tightening and polishing.
5-Year Care
10%of purchase price · 5 yearsEvery 3-Year benefit, carried through five full years — the honest span of daily wear on a fine ring.
Lifetime Care
18%of purchase price · lifetimeUnlimited covered repairs, centre- and side-stone replacement, and benefits you can transfer within 180 days.
Every plan is a one-time payment made when you buy — a share of the purchase price, never a monthly fee.
What is covered — and what is not
Covered
- Manufacturing faults our jewelers identify
- Cleaning, inspection and prong tightening
- Resizing (one free resize in year one on every plan)
- Accidental damage and stone replacement on paid plans
Not covered
- Theft, loss or disappearance — these need insurance
- Deliberate damage or misuse, and work by another jeweler
- Everyday cosmetic wear that does not affect the structure
- Metal colour change from skin chemistry or cosmetics
From the day it arrives
- 01
Activation
Chosen at checkout and active on delivery — one plan per piece.
- 02
Service
Email or call with your order number and a few photos; we confirm cover and send instructions.
- 03
Inspections
Paid plans include a check every six months — it catches a loose stone before it costs you a diamond.
Care questions
No — it is a service plan for repair and upkeep. Theft and loss are covered by jewelry insurance, which we can help you arrange.
A plan is bought with the piece at checkout. Free Forever cover is included automatically with every order.
Yes — within 30 days for a full refund, and returning the piece cancels and refunds its plan.
We are happy to explain.
Tell us which piece you are looking at and we will recommend the plan that fits how you wear it.